All American Air Service Experts Reviews

Average Customer Rating
4.5/5 stars based on 1,241 Reviews
winfield C.
palm coast, florida
melinda P.
deland, florida
alan L.
ormond beach, florida
"All the way from the low price to Noah and Jose's supreme install and great attitude. I also appreciate you going out of your way to find the materials when they weren't easy to find."
miriam K.
port orange, florida
"This is not likely to come up in a normal conversation."
alan L.
ormond beach, florida
melinda P.
deland, florida
"Very talented and congenial team members"
william P.
deland, florida
"Quick service and very kind. Loved the Technician"
ulises T.
orange city, florida
"NA"
deena S.
port orange, florida
"Very helpful and made repairs"
luther A.
palm coast, florida
vicki L.
deland, florida
randolph D.
deland, florida
"i am still waiting for the parts to arrive so my unit will get back to working properly again. I am hoping thiswill be fixed soon this week."
mr feller F.
deland, florida
kathy M.
daytona beach, florida
pat C.
port orange, florida
nina D.
ormond beach, florida
"I have no AC in my house, ac unit 2 mos old, 3rd time it stopped working. 70 something outside now a 4 AM and 92 in my house. Looking for a consult with Morgan and Morgan in the morning."
randy D.
deland, florida
"Brian did every thing he could at this appointment and made arraingements to get the other items/parts to complete the work ..."
carol B.
holly hill, florida
alex F.
deltona, florida
"just being honest."
cheryl J.
daytona beach, florida
olga V.
deltona, florida
"Because, Mr. Domingo, the experts, is really and exactly expert, I believe since the last 3 time, Mr. Domingo coming, I ask for him, he working excellent, thank for your services."
cheryl J.
daytona beach, florida
"The resolution to my situation did not match up with his recommendation. IE: cost me $2000 to fix completely with new unit, he quoted $9600. Would not get it running just to get us through until a new unit was ordered. Plus was not to be charged for the visit got charge $99. He was worthless."
johnny T.
deland, florida
"Had too many problems with the unit"
kenneth D.
ormond beach, florida
"A little expensive"
margaret C.
port orange, florida
"Knowledgeable"
mr pudick P.
palm coast, florida
walter M.
flagler beach, florida
"Professional all the way."
brian B.
daytona, florida
tomas M.
deltona, florida
"Technicians are professional and very knowledgeable."
walter M.
flagler beach, florida
"Professional and knowledgeable"
matthew S.
deltona, florida
"Sales sucks, Technicians are awesome"
yolanda M.
debary, florida
"Dont your company"
matthew S.
deltona, florida
"Did not get everything I was promised by the salesman on the day of installment"
yolanda M.
debary, florida
pamela B.
new smyrna beach, florida
"They are reasonable and The gentleman that came in made me feel comfortable and not pushy. Kevin, Ridgee"
barbara M.
winter park, florida
"Repairman came the same day I called and fixed the problem quickly."
glenda D.
daytona beach, florida
nina D.
ormond beach, florida
"It took two days to get it fixed and the pipes are not secure, wiggle and an inspector said it could be really bad, could get burned from the hot water when it breaks. This last person did not do the pipes but added a shut off to it so now it could break."
bruce E.
deltona, florida
jane E.
palm coast, florida
glenda D.
daytona beach, florida
"They answered all my questions, and clean up afterwards."
jane E.
palm coast, florida
mr gilb G.
debary, florida
philips P.
pierson, florida
"EXTREMELY disappointed. Asked you to do 2 things, and you failed in both."
helen C.
deland, florida
"Been using you guys for about 20yes, never have a problem."
whitney A.
daytona beach, florida
kay W.
port orange, florida
kelly C.
palm coast, florida
marsha V.
ormond beach, florida
"Ridgee and Domingo were both excellent professionals. They were thorough and explained the process and additional work that I needed to have done at my home. They were both courteous and competent !"
samuel C.
palm coast, florida
"way over priced"
doris P.
orange city, florida
"Andrey does a great job, He takes good care of my air cond. I trust him to do it even if I wasn;t home."
liz B.
deland, florida
"I appreciate that even though I was a first time customer, I received service the very next day after I called."
ms emmons E.
deland, florida
"Kevin has always been helpful and considerate of my needs. His recommendation of having duct work done really helped to keep my electric cost down. Being on a fixed income this was very important to me."
mark E.
deltona, florida
"Great Customer service friendly staff"
ms mumma M.
holly hill, florida
"Andrey is the best service expert. He is always giving me tips on how to keep my AC running efficient and clean."
donna B.
port orange, florida
"Excellent service and lease program"
william W.
palm coast, florida
"All American provided the help we needed in a timely manner/!"
mary W.
deltona, florida
"Call me and Ill tell you"
michael S.
port orange, florida
"The gentleman who came was very efficient and professional."
dierdre M.
deltona, florida
kim A.
deland, florida
"Called on Saturday morning at 730 and techs were at my house and had air conditioner fixed by 1015. No other company even answered call."
marianne L.
daytona beach, florida
mr koenig K.
bunnell, florida
"Same day appointment was nice when called 2 hrs prior."
federico C.
deland, florida
"Very professional, respectful and you can see that he knows his work very well and the operation of the air unit installed in my home."
chett S.
port orange, florida
"Dry thorough checking & maintaining my AC system. Professional & EZ to speak with. No pressure sales."
george H.
ormond beach, florida
"I didnt feel like you helped me in anyway. The estimate was way over what everybody else had."
donald C.
datona beach, florida
mr carroll C.
edgewater, florida
"Good service and great employees"
edgar G.
ormond beach, florida
"Now the AC does not work! And it is only 3 weeks"
lawrence R.
deland, florida
"They were very good at there job and very knowledgeable"
john N.
deland, florida
ms hastie H.
palm coast, florida
"Always time efficient techs are courteous"
anthony D.
daytona beach, florida
"The consultant was great however it came in a lot higher than other competitors quotes"
patricia B.
deland, florida
"Keep me informed on what they were doing and Pleasant all the time"
tony B.
deland, florida
"Never received a call the following day as told"
julie K.
ormond beach, florida
"I suspect the techs were doing their job. However, our situation has excalated over our past two visits. I told them I wanted to speak with management, as I did previously. They kept taking very lightly our concern that a $7100 unit that was sold and installed by Service Experts now needs $2000 worth of work. They also suggested we could avoid further service calls by removing our 3 year old $7100 unit and paying only $218.50 PLUS tax per month forever. Of course, we could cancel the plan and just pay $16,000+ to buy the unit. I wonder what kind of money these folks have to throw around like it's growing on trees. These are huge issues. In July of 2021 I called the office to request documentation (bills of sale, contract details, warranty information) for our unit since the former owner's health had failed and his family could not find it. It never arrived. I have requested it again at least five timed and been promised the information would be sent to me. Still, I have nothing. I find it interesting and suspect that every time I call and make this request, the office seems not to be able to comprehend what I need. It seems pretty clear. I have a very expensive piece of equipment, as well as a hot water heater, that I have no history or documentation on. This would be especially true since your team is recommending $2,000 in repairs and we've already spent close to $1,000. I was also told for the first time (although prior techs have said our warranty WOULD cover the cost of parts) that we may not even have a warranty because it could not be transferred to a new owner. Finally, there was no follow-up from your team on the things we'd requested. 1) Having a company decision-maker contact us so that we could discuss these issues, 2) Providing us with details on our warranty, 3) helping to get the paperwork that we've been trying to collect. It would seem to me that letting someone in a leadership position know that my husband was so outraged that he made clear he intended to deeply research this situation, defect to another company, and pursue legal action. If your techs don't have enough common sense to escalate our case, they're not doing their job. In fact, they went out of their way to let us know they gave us a complimentary pound of refrigerant to make us happy. Yeah, that made us feel a lot better about the options they offered us. The tech also told me he was there specifically to ensure customer retention. He clearly did not evaluate the seriousness of the matter if he thought that act of generosity would soothe our dissatisfaction, much less keep us as customers. I am shocked that your company gets good reviews online, though I can tell that I would have probably bought their crap had my husband not worked for many years specing out, buying, installing, and managing service contracts for industrial HVAC. I believed the sincerity of your team when they said "this happens all the time in Florida" and "the salt from the ocean five miles away makes it unavoidable". But it only took a quick effort via Nextdoor, FB, and our community FB page to learn that no one in our neighborhood had EVER experienced what we were experiencing. I see later in this survey you ask about future business and referrals. Let me be emphatic: Because no one has done anything to convince us that you are not shysters and because so many suspicious things have been said promises been broken, I cannot make those promises. I can, though, assure you that we will take every step possible to investigate these circumstances, get opinions for local HVAC experts, and pursue legal protections. You can also expect a social media campaign that will ensure that those who might choose Service Experts will have good reason not to."
sam G.
ormond beach, florida
"Was snooping in the garage and asking wueations not pertinent to visit."
william wood W.
palm coast, florida
"Andre has been the best HVAC man at our house. He always provides exceptional service ??"
patricia D.
palm coast, florida
"the first serviceman came out and fixed [?] the problem. He said the air conditioner would come on in 5 to 10 min. About one and a half hours I checked to see what the temp was only to discover it was 80 degrees - air not coming on, so I called and they did send another serviceman who I have had in the past and he knows what he is doing. He fixed the problem and the air came back on. Also, it seems everytime I have to contact you for a problem you seem to tell me I need something else. I have given you thousands if dollars over the years and this should not be for a AC unit that is only approx. 3 to 4 years."
ms greene G.
deltona, florida
vicki B.
deland, florida
"He explained what I could do to alleviate the problem"
mr parker P.
port orange, florida
"Tech was very knowledgeable about the system in my house"
walter M.
flagler beach, florida
"Polite and knowledgeable employee."
ruby W.
pierson, florida
"He was very informative."
william W.
holly hill, florida
"Took a few months for part to be delivered"
john D.
daytona beach, florida
"He was able to adjust and fix the problem that was wrong and he was a pleasant person to be around."
danny B.
deland, florida
"Andrey is prompt, courteous and always knowledgeable."
ms polites P.
port orange, florida
"Nick is very efficient, and was on time that was suppose to be for my service call . He is a very polite and did all the maintenance work that was called for so my unit runs good...."
alex F.
deltona, florida
"Thats my answer"
taffy D.
deltona, florida
"Took the time to explain what happened with the unit. We appreciated the honesty about the price."
luz E.
debary, florida
"I thought it was a free estimate but was charged 84.00. Had to call for a receipt."
james R.
deland, florida
diane H.
ormond beach, florida
ms rademacher R.
port orange, florida
"Andrey always does a great job of explaining what he does and why."
debbie S.
osteen, florida
linda belonick B.
deland, florida
"Andre is always very professional and willing to answer any questions we may ask of him. The installers yesterday were the same way."
fredrick R.
edgewater, florida
clair A.
ormond beach, florida
"Personal cleanup."
miriam K.
port orange, florida
ed G.
deltona, florida
"The technician was very friendly very knowledgeable and our system and correctly inform us on when the fix would be attended to"
jeremy H.
ormond beach, florida
"It felt more like a sales visit than a repair visit"
ms musco M.
daytona beach, florida
"On time, polite,, respectful, good explanations when needed, friendly,"
jennifer M.
ponce inlet, florida
rose P.
deland, florida
"Very courteous and professional and prompt."
william P.
deland, florida
"friendly and professional. Was on time and explained everything."
lynda W.
ormond beach, florida
"Andrei is very thorough and does not press to add items not needed immediately."
ms musco M.
daytona beach, florida
"Past history"
dorothy M.
daytona beach, florida
"My living room is still flooding."
elizabeth la torre T.
palm coast, florida
bruce E.
deltona, florida
denise E.
daytona beach, florida
"I was kept apprised of each step, what was being assessed, all findings, & potential causes."
fran D.
port orange, florida
susan J.
deland, florida
"Always exceptional all around service!"
mr jensen J.
port orange, florida
"Company did not have the needed filters and bulbs to send with the technician so he could complete the job in one visit"
ms stroud S.
deland, florida
"he fixed the issue the first visit"
walter P.
deland, florida
"Very punctual, efficient and knowledgeable about our system."
helen C.
deland, florida
"Punctual, pleasant, explained options"
beatrice L.
port orange, florida
"The service for air conditioner and furnace has been very good. I still do not have the correct water heater to be connected to my present solar system. My solar system therefore is not working. They say that they will fix the problem. Question is "WHEN"? Bea W."
kathy L.
deland, florida
"Very professional and courteous"
martha K.
deltona, florida
"Tech was professional and and answered my questions professionally."
margaret C.
port orange, florida
mr dorin D.
deltona, florida
"The entire crew was professional and courteous, knowledgable and efficient. Great job."
mr hansen H.
deland, florida
"Extremely proficient and explanatory. Nick was wonderful. And the gentleman who did the installation with him was so well-mannered, too."
florence B.
palm coast, florida
"Andrey arrived within the given time frame. He performed routine maintenence efficiently. Andrey said he would return the following day with the correct size filter, and he did. Andrey is courteous gentleman."
vicki L.
deland, florida
"Our technician Todd, he has been our technician for approximately 3 years. We trust his expertise and reliability. Most recently he responded to a service request and then installed a new gas water heater the very next day. Thanks Todd"
robert m M.
edgewater, florida
"Nick went above and beyond to ensure that my Lennox unit was working at peak efficiency!"
ruby W.
pierson, florida
"The workers were very professional. Very accomodating."
juan P.
daytona beach, florida
"Excellent Customer Service"
ms anderson A.
deland, florida
"The person who I had called got back to me with an answer to my question very quickly and I was happy with that.she answered my question to my satisfaction"
brenda S.
debary, florida
pat M.
deltona, florida
ellen M.
daytona beach, florida
"Nick was thorough"
betty A.
deland, florida
mr budd B.
new smyrna beach, florida
"Todd is honest."
robert G.
new smyrna, florida
"Service Tech Domingo is a pro !"
karl D.
palm coast, florida
"Showed on time and completed service in a timely manner. Made several recommendations which are now under consideration."
jim B.
palm coast, florida
"Recently purchased new unit on advantage plan. Installation of the unit was done very professionally. High praise for the two gentleman that installed it. The Sales experience however, is a completely different story. I feel I was mislead and I caught it myself and was being charged for a product I was not getting. Had I not caught it, I have no doubt it would not have been corrected. In addition, am still waiting (now nearly a month) for the filter assembly for the unit. I would like someone to reach out to me to tell me when this will come and be put in. I have used your company for over 20 years. Service has always been great. Unfortunately the most recent sales experience I have had will keep me from recommending you further. Feel free to contact me if interested in the whole story."
karen P.
ormond beach, florida
"nice people"
betty R.
palm coast, florida
"Andrey and Addison did very good work"
vincent S.
debary, florida
"Tech was very knowledgeable"
john B.
deland, florida
"professional performance"
ms chevreuil C.
deland, florida
"Tech Domingo very efficient and courteous"
melissa C.
ormond beach, florida
"I request to speak with a supervisor."
ms hodson H.
palm coast, florida
"Todd did a good job on servicing both units."
mary F.
daytona beach, florida
"Job was completed"
simon S.
winter park, florida
larry loop B.
new smyrna beach, florida
"Today is a dependable, honest professional."
ms rademacher R.
port orange, florida
"Good customer service. Courteous, informative and quick."
gary R.
palm coast, florida
jean W.
new smyrna beach, florida
alex F.
deltona, florida
"Work not finished"
jean C.
ormond by the sea, florida
"Knowledgeable and efficient"
jennifer D.
deltona, florida
"The worker went to extra effort to make sure I had the best system and controls I could. Much easier and convenient now. Very thorough."
ms emmons E.
deland, florida
jane E.
palm coast, florida
"Everything went very well"
el veola L.
daytona beach, florida
"Knew there job and very courteous"
mr smith S.
port orange, florida
"It is still hot and muggy in this house, there is always something else we need"
sharon C.
daytona beach shores, florida
luther A.
palm coast, florida
karen L.
ormond beach, florida
"On time, arrived exactly as they said they would. Fixed the AC and explained the problem. Technician and his partner were very friendly and professional ."
zaza M.
ormond beach, florida
"Prompt and professional"
danny B.
deland, florida
kathy W.
palm coast, florida
"Todd is very efficient"
chris B.
deland, florida
elizabeth H.
ormond beach, florida
"Tried to sell me a drain pan for 160$. I am paying Fortune by leasing this should be in place already I had water all over garage."
jennifer S.
deltona, florida
linda D.
daytona beach shores, florida
mjanetr mixson M.
deltona, florida
mr hastings H.
ormond by the sea, florida
"Very good job explaining what the found and reasons for recommendations. Sales helpful and not pushy."
luther A.
palm coast, florida
carol A.
holly hill, florida
"Always satisfied with Andrys expert service"
kathy S.
ormond beach, florida
"Because Domingo was persistent, listened to me explain the problem I was having, and trouble-shooted until he had figured out both the issue and the solution."
william W.
port orange, florida
"Ashley is very professional always does a great job."
susan E.
daytona beach shores, florida
"During COVID times there should never be 3 technicians, and one coming to the kitchen and walking around. The man doing the work seemed like he was knowledgeable. You can't walk around and touch things now. They were friendly."
pat M.
deltona, florida
"Still waiting on someone to clear up certain issues"
dudley R.
deland, florida
"The tech got the ac running but I still don't have access in the master bedroom this is a constant issue that needs to be solved."
linda D.
daytona beach shores, florida
"The installation of the new air conditioner went real well. Noah and Damien were very friendly. Those 2 guys really worked hard"
walter M.
flagler beach, florida
"Got detailed information on the Advantage Plan."
luther A.
palm coast, florida
ms packard P.
port orange, florida
"Jorge was excellent and professional. His English is improving greatly. His is an valuable employee."
joanne B.
port orange, florida
"On time"
mr yang Y.
deland, florida
"I am currently not living in 715B. Would you please email me or send me the the service report so that I could get some idea on my AC operational status. Thank you. Julian Yang"
darlene G.
ormond beach, florida
"Andre knew exactly what the problem was. recommended a drain pan strip to help with the sludge and drainage"
bob W.
ponce inlet, florida
carolyn S.
daytona beach, florida
"Professional, knowledgeable."
mr budd B.
new smyrna beach, florida
"Kevin is professional, knowledgeable & trustworthy."
robert sr S.
edgewater, florida
"It's not Nick's fault the filters weren't left at the time of install due to them not being available, however, it shouldn't have taken over a month to get them to me, especially since it took so damn long after reporting the issue to the company, that I received my monthly filter change email, (UNACCEPTABLE!)"
shirley M.
daytona beach, florida
"As always Andrey does an excellent job."
elizabeth W.
deltona, florida
"The tech went above just service to help us understand our heat and air system he also upgraded our system to hep prevent mold from developing in our system"
trevalee L.
ormond beach, florida
walter sessions S.
deltona, florida
shirley M.
daytona beach, florida
"Because I have always requested Andrey to service my system, he has always done a very professional job."
robert M.
edgewater, florida
"Professional, courteous, and extremely hard working!"
john C.
daytona beach, florida
"He knows what he is doing"
joseph D.
lake mary, florida
eugene S.
south daytona, florida
"Noah and Frank the two installers were very pleasant, professional and courteous they explained everything they were doing. We would highly recommend them."
maggie H.
daytona beach shores, florida
"Our tech was excellent - very knowledgeable & personable"
alex F.
deltona, florida
kathy L.
deland, florida
"On time and professional"
betty B.
deland, florida
bruce E.
deltona, florida
chris B.
deland, florida
"Excellent service, and a friendly conversation as well."
luther A.
palm coast, florida
jane E.
palm coast, florida
ms ribeiro R.
debary, florida
"Technician was very efficient"
robert J.
ormond beach, florida
"Todd was very professional and knowledgeable"
mr carroll C.
deltona, florida
arthur G.
daytona beach, florida
joanne B.
port orange, florida
"Technician checked everything and made recommendationa"
mr lefkowitz L.
ormond beach, florida
"Helpful advice, lots of showing me stuff."
mrs howard H.
daytona beach, florida
"Nick was very efficient, very informative, and very pleasant. ??"
susan J.
deland, florida
ms santiago S.
deland, florida
"Overpriced and tried to push a overpriced whole new unit in me when we didnt need it. We just wanted a repair which he gave me an estimate that is double everyone elses. We are very upset"
edwin R.
deland, florida
"Technician was helpful"
larry B.
deltona, florida
"The techs who came out we're more interested in selling me a new system. I called a second company in and they repaired the system for 525 and gave me a year warranty on parts and labor."
mr dorin D.
deltona, florida
"Nick is very personable and caring. A good sense of humor. He is very knowledgeable and professional. He might want to scale back on his conversation. The service performed was very thorough. He can return any time."
randy B.
daytona beach, florida
"Polite, professional and courteous."
florence B.
palm coast, florida
"Arrived on time. Pleasant, very informative and performed services over and above my expectations"
joseph D.
lake mary, florida
ms harrison H.
deland, florida
martha K.
deltona, florida
"Kevin was very professional. He provided information on duct cleaning service. He was punctual and customer orientated."
donna B.
port orange, florida
"Although Todd was a nice guy he apparently missed something or screwed something up because we then had to have Andey dispatched to our house so that he could fix the problem - not the first time this has happened either"
debbie T.
port orange, florida
"very professional, and came out on a Sunday, and got me all fixed up"
richard B.
port orange, florida
ms packard P.
port orange, florida
mrs ann towers T.
ormond beach, florida
"N"
gerald P.
flagler beach, florida
"Answered all questions, quick and efficient"
priscilla P.
port orange , florida
"Very professional. Office called and your rep was at my home in the 30 mins."
julie M.
palm coast, florida
jason L.
ormond beach, florida
debra T.
port orange, florida
"Great people, fast and professional gentlemen"
mr fretwell F.
port orange, florida
"Andrey does a very good job keeping our unit running. Reliable and friendly."
ms mode M.
daytona beach, florida
"Very proficient and courteous."
chris B.
deland, florida
"Great technician who was skilled at the job he was sent out to do and very communicative while onsite."
florence B.
palm coast, florida
"Efficient, organized, very polite"
mr dorin D.
deltona, florida
"Fast service, Knowledgeable, efficient, courteous."
lynda W.
ormond beach, florida
"Did not get call of technician on way,first day. Also UV light was turned off and not turned back on,when tech came to put in parts he turned it back on. Also quote for parts,labor was over 2500 dollars. I informed tech and another person that showed up I paid a yearly maint.fee. This was frustrating,tech should know when on a call,who has what coverage so proper billing can be charged. I had gone to bank and took out money. I found my Ultimate plan to show them,price went from 2500+ to 132.00 dollars."
gary W.
osteen, florida
"We requested new air filters and received the wrong ones. We called again and as if this date we have not received the filters. We had the understanding that these would be automatically sent."
casey B.
new smyrna beach, florida
victor P.
port orange, florida
ernesto A.
ponce inlet, florida
"Very friendly and communicator, very knowlegable"
patrick W.
ormond beach, florida
"Todd has worked with us a number of times and is always polite and helpfull."
frederick F.
ormond beach, florida
"came un prepaired"
michael R.
deltona, florida
"Today's technician Kevin was very helpful, informative, positive & professional! He discussed with me what he was going to do, how things looked and what was completed. I truly believe that Kevin is a Great Asset to Service Experts Cares and he restored my trust in your Company, after Domingo "Truly Disappointed Me and I believe Over-Charged Me for his previous Maintenance Check visit to my Home!!! Thank you Kevin & Great Job!! Happy Holidays!! Michael Rollins."
deborah H.
palm coast, florida
"Tech was very professional"
treva L.
ormond beach, florida
"Todd was excellent, knowledgeable, efficient. You need a better plan tho for obtaining parts. To go 4 nights and days without AC in 85- 89 degree weather is not acceptable"
doug H.
debary, florida
"Quick, complete with full explanation."
linda B.
daytona beach, florida
"Necklace was great thank you"
john L.
port orange, florida
"He did a great job. Took time to answers my questions."
mr earlywine E.
ponce inlet, florida
deborah R.
flagler beach, florida
"Over the weekend the repairman did not call us first before showing up as promised and secondly, he went to our tenants unit without permission. The first repairman during the week that came to our home seemed to understood the tenant landlord laws ,policies and guidelines. I met him in the driveway and escorted him to the Unit in question. We always need to get the Tenants permission before knocking on their door or entering their residence. For this reason, I have scored some areas lower than others. Oh and then of course there is Ross whom in our opinion is a crook and liar."
walter M.
flagler beach , florida
"Very professional. Friendly."
colleen L.
palm coast, florida
"The Technician and sales were both at my house and were not a all truthful about my air conditioning repair the price was ridiculously inflated"
rita H.
palm coast, florida
linda B.
daytona beach, florida
"They cared about us and I appreciate that"
melissa N.
paisley, florida
"Was only given a quote, no work was performed."
alan K.
daytona beach, florida
casey B.
new smyrna beach, florida
david B.
daytona beach, florida
"Still waiting for UV light to complete the installation of our new system"
zdenka H.
ormond beach, florida
"Andrey always explains the issues, is on time,work efficiently.Friendly personality."
nicole Z.
deltona, florida
"Would have preferred my usual service reps from Air Care in Titusville."
mr busbin B.
pierson, florida
"Tech failed to reconnect drain line properly. next morning we got up to water all over utility room floor. ALOT OF WATER."
jolene G.
port orange, florida
"DID AN EXCELLENT JOB"
lynne & ray S.
deland, florida
"Prompt and quick"
arthur G.
daytona beach, florida
justine B.
ormond beach, florida
"Our service tech Noah was amazing. Efficient, nice, personable, and completed our job perfectly"
tony B.
deland, florida
bruce E.
deltona, florida
treva L.
ormond beach, florida
"Sechen eas very informative, friendly, and parient. Noah and Frank were amazing."
philip R.
pomona park, florida
"Good service"
mr stouffer S.
port orange, florida
"When I called to schedule I explained to the phone person that the line set was punctured when they put a new roof on. When the tech arrived and charged me the fee he did not have a line set but he diagnosed that the line set was punctured and that he could schedule someone to come replace it for a large amount of money. I diagnosed it before he got there so I wasted my money having him come tell me what I already knew. He also told me how just replacing the line set would create acid so I should replace the older system."
brian S.
deltona, florida
"He was up font and very knowledgeable. Pleasure to have service my a/c"
michelle P.
orange city, florida
"From start to finish was amazing service. My AC stopped working around 8pm, so I called and the customer service rep who took my call was very friendly and helpful. The on call technician called with in 10 minutes of hanging up with the rep and said hed be on his way. He found the problem in less than 2 mins (capacitor) and had it replaced in under 20 mins. He was very nice and knowledgeable."
betsy C.
west chester , ohio
"Tyler and Alex were very professional"
sara D.
deltona, florida
"He was here for my emergency repair very quickly and was very courteous, and fixed it quickly."
bettyann P.
ormond beach, florida
"Andrey is very efficient he always explains what he is doing and why, I fully trust him when he tells me what I need to maintain my unit and this is why I requested to have him come to my home"
diane O.
north hampton, new hampshire
"Rod,Joe & Sean were very polite and knowledgeable about in installation. Rod and Joe figured out the best way to put up the piping inside and along the house for safety and making it look terrific. They were very neat and careful with our cats. They got along so well and were very efficient working steadily for two whole days."
bobby C.
holly hill, florida
"I was so pleased with the knowledge and quick response to my problems... The Teck was so helpful! This was a great experience and I would recommend this company to my friends and neighbors, always... Thank You for keeping of cool, during this epidemic (COVID19) My heart goes out to the people & businesses that keep this country great!"
sari A.
flagler beach, florida
margaret L.
daytona beach, florida
"The two people came by for did not give me a written estimate with a clearly defined plan. They charged me for coming for an estimate told me they would get back with me yesterday and did not."
destaynee W.
daytona beach, florida
"The tech came. Figured out what the problem was and fixed it."
boniface B.
daytona beach, florida
"Customer service was great!"
tamara H.
deltona, florida
"very professional, knowledgable and engaging"
mr lefkowitz L.
ormond beach, florida
"Professional and knowledgeable. Reasoned the problem quickly and solved it"
gene rabun R.
deland, florida
"Did a thorough inspection of the unit and changed the filter"
karen J.
flagler beach, florida
joel B.
deland, florida
danny B.
deland, florida
donna b.
new smyrna beach, florida
"Technician Todd was courteous, conscientious, friendly and extremely thorough in his work. He did cleaning and checking of items no other tech did in the past inspections we've had done through your company!"
gary B.
deltona, florida
"Todd is a professional and knowledgeable technician. A 30' foot thermostat wire was needed and a new thermostat. Todd contacted his supervisor to get pricing. We were charged $268 for a thermostat that can be purchased for approximately $42.00 at any local store. The installation took 5-10 minutes. Obviously we were overcharged significantly. We also paid $400 to have 30' foot of low voltage wire installed. This took under 2 hours. Again we were significantly overcharged. We reached out to Damien Gamitt the supervisor and were told that is a fair price. He would not provide us with his supervisor's name or phone number. When we asked for the phone number to his office as we would attempt to find out who his supervisor is he told us he didn't know the office number. Damien was uncooperative and didn't offer any explanation regarding the absolutely ridiculous price. We located the local phone number within minutes of ending our call with Damien. The person who answered the phone immediately asked "is this Mr. Blake" so clearly Damien suddenly must have remembered his office number and called to ahead to notify the office I would be calling. We have been customers for 5 years and are extremely disappointed."
howard L.
palm coast, florida
mr earlywine E.
ponce inlet, florida
"Checked noise problem but not resolved. Still makes noise sometimes."
steven S.
palm coast, florida
"Handled everything required"
marie H.
deltona, florida
"they were very courteous greeted with a smile"
mary jo B.
edgewater, florida
"Very knowledgeable and explained everything"
jim M.
port orange, florida
"I was once again very happy with the service, but thought the price of the screen he put over the condenser fan was a bit overpriced"
tim F.
port orange, florida
"Andrey was extremely professional and knowledgeable. The service provided was quick and efficient. His warm and friendly attitude was a welcome part of his visit."
lynda W.
ormond beach, florida
"Alexy,has been to my house several times,he seems to do more than some techs,and shows me and explains what he is doing."
kevin M.
port orange, florida
"Andrey found the problem initially and installed the needed part when it arrived quickly and efficiently."
james S.
deleon springs, florida
"The tech was very knowledgeable"
mr budd B.
new smyrna beach, florida
"My A/C had a very difficult fault which required extensive diagnostic testing. Domingo & Damien showed their vast knowledge with Lennox by identifying and repairing the fault. Parts were acquired and installed like PROS with pride in their workmanship. They instill confidence in their work."
dalibor V.
bunnell, florida
"Very professional."
kathy L.
deland, florida
"Kevin knew what was needed and got the job done in a timely manner k"
jim M.
port orange, florida
"He was prompt, competent, & courteous."
luther A.
palm coast, florida
steven F.
south daytona, florida
steve G.
port orange, florida
"tech checked things I would not even have though about"
fred W.
flagler beach, florida
"Because the air conditioner you provided with me was a piece of crap and have no Freon in it the very first day you hooked it up its been hell from day one and its still a piece of shit"
ms mumma M.
holly hill, florida
mr lyons L.
port orange, florida
jennifer M.
ponce inlet, florida
mr erhardt E.
edgewater, florida
leo S.
deland, florida
billie B.
deland, florida
"Checked everything cleaned did great"
mr bilello B.
edgewater, florida
"Andrey was very professional. He went above and beyond any other technician that came to do the bi-annual service."
judith T.
port orange, florida
"Professional in manner & dress Knowledgeable about repairs needed Efficient in fixing problems identified"
frank S.
daytona beach, florida
"After being on site for 15 min. A quote of 62 hundred dollars was given to me. And after never really listening to what was going on with my unit."
mr lee ellis E.
deland, florida
"I have no problem with the installation as the workers were very careful and thorough while working with the project. I do however have a question as to why the air blowing unit in the house does not have a filter. I was told that the unit would have filter and that a package of filters would be provided with the installation. The unit has no provision for filters. This seems to me may cause problems later as the coils become dirty and provide less cooling capacity and the possibility of complete failure in the future. For this reason I cannot rate my experience a 10."
walter sessions S.
deltona, florida
jo M.
port orange, florida
"The two tecnicians were very respectful and professional"
debbie F.
ormond beach, florida
"Andrey was great at showing us all that was being worked on so we could understand the cost."
ardeen hunt H.
deltona, florida
cori T.
ormond beach, florida
"Not happy at all. Bought a maintenance plan last year in July for 3 maintenance calls and someone just came to do service in January. Showed up with Sales person and offered no solutions outside of buying a $13,000 new unit."
el lamb L.
daytona beach, florida
"Prompt and knowleagble"
larry B.
new smyrna beach, florida
"The technician who came to install Dynamic Filter blew up transformer & main board. Andre diagnosed & made needed repairs."
donna B.
port orange, florida
"He was on time, clean and prompt"
kimberly M.
deltona, florida
"Installed on June 24th and have had numerous calls placed to come fix it. Each tech blames the other. I should not have so many issues on a brand new system!!! Very disappointed and definitely spreading the word! Horrible decision to pay this outrageous amount of money on a brand new system that needs repaired monthly."
edward P.
edgewater, florida
"The tech that came last time was here for about 10 Minutes .This time Andrey was my tech as well as the very first time he know his job and does it in an excellent manner I was going to cancel my contract because of the time the second man showed up but Andrey put faith back into your company Thank You"
rafael O.
palm coast, florida
dwight M.
south daytona , florida
"Very knowledgeable and easy to understand"
ricky H.
astor, florida
"seems like just wanting sell me new unit instead of service of my system"
grace d.
deltona, florida
"work was finished in a timely manner and there are no issues with the work provided"
karen S.
deltona, florida
evelyn M.
ponce inlet, florida
gordon B.
ormond beach, florida
"Andrey and his trainee were fast, efficient, and professional, explaining everything that was done."
diane B.
daytona beach, florida
"They were there on time and finished the check up in a small amount of time. The reason I said I would not continue using All American Air...I am selling my place and won't be needing your services anymore."
ms murphy M.
port orange, florida
"Gave me very helpful info"
geoff T.
ormond beach, florida
"I called for service to hook up new thermostat. I could not be at the house at the time, and the technician use high pressure to steer my 84 year old father into buying a whole new HVAC system for $9,600. The last time he bought one from you he got a 5 year warranty. This time, he was up sold to a 10 year warranty. My dad won't live that long. The old A/C might have out lived him if you replaced the fuses and called it a day."
june C.
debary, florida
"Andrey always arrives on schedule and is very professional and courteous."
mary H.
daytona beach, florida
"Very respectful employees"
lynda W.
ormond beach, florida
"Andre always seems to do more than some technicians. Since I have had unit no one ever checked quick heat to burn off dust smell. Since it is too hot to check heat unit."
mr waddell W.
deland, florida
"Upsell Upsell Upsell. Please send an AC tech and not someone from your sales department next time!"
danny B.
deland, florida
"Andrey is very professional and thorough."
mr lyons L.
port orange, florida
"We feel he was not completely accurate in explaining the new Advantage Program. He miss lead us. We never received any rebates not even coffee coupons for signing up for this program. We have always had Kevin and he is wonderful. If I were answering this for him it would be much different. We are now locked into American Air Service. Cortland has left a bitter taste in my mouth. We have always used you company and were always satisfied."
robert H.
orlando, florida
"Andrey was very helpful, very knowledgable, and able to answer all of my questions and concerns. I appreciated his honesty and overall professionalism."
doris P.
orange city, florida
"Andrey checked everything in my house connected to the air and told me things about I did not know. Very expertly."
marcia A.
deland, florida
"John was very thorough, professional, smart & friendly."
chris E.
deland, florida
"Technicians were friendly and knowledgeable. They made sure to explain all parts of the repair."
vivian C.
palm coast, florida
"HE ARRIVED TIMELY. PROFESSIONAL. ANSWERED MY QUESTIONS POLITELY AND THOROUGHLY. I RECOMMEND TODD FOR MY FUTURE USUAGE."
david K.
ormond beach, florida
monique M.
belle river, ontario
"Technicians were on time. They installed everything perfectly. They showed how to use the equipment. Excellent service."
mrs vincel V.
deland, florida
"he's very thorough"
ms ribeiro R.
debary, florida
"Andry was very efficient and polite."
mr boyle, jeff B.
ormond beach, florida
"Technician is highly competent and communicates well. I trust his counsel on optional issues that need attention. Always a professional experience, with phone reminder for appointment. That's why I keep renewing service agreement."
echo K.
daytona beach, florida
"Very prompt, personal service. He was very helpful."
tim F.
port orange, florida
"The quick response terrific and John was knowledgeable and was able to quickly resolve the problem and explain what happened. Thanks John!"
karen J.
flagler beach, florida
"Andrey is very thorough and explains his work well."
mr tucker T.
deland, florida
"Late coming to appointment"
ms musco M.
daytona beach, florida
"Tech arrived more than a half hour early without any notice. I am elderly and cannot move rapidly from one floor to another"
lewis A.
deland, florida
"Great job"
george L.
pierson, florida
kathy R.
deland, florida
"Tried to convience me I needed a new ac unit. Suggested repair would be thousands. Second opinion found leak in coil (caused by your pan soap bar eating the alumium coil) litterally at eye level and big enough to see w naked eye. I will not use your service again."
jeff B.
daytona beach, florida
"Andrey if very familiar with our air conditioning system, and knew the exact trouble spot to check for the system failure we were dealing with. Got our A/C back up and running very quickly."
patricia D.
palm coast, florida
"the serviceman had to come back and each time it was something else. The last time the duct man said he would be back the next day and I have not seen him yet to correct the problem. I personally think it could possible be the thermostat and one of the people smiled and thought the same thing. When can I expect someone to come out and do the duct work? please contact me."
michael L.
ormond beach, florida
"Ross was very knowledgeable and professional."
michele O.
ormond beach, florida
"Andrey was on time and explained everything. Very pleasant experience."
ashley W.
ormond beach, florida
"Friendly efficient"
dewey W.
deland, florida
"Service Tech Andrey provides excellent service in a professional and informative manner. He is thorough and takes no shortcuts in his service."
deborah T.
titusville, new jersey
"We feel Andrey does a good job for us. He is reliable and very nice. We trust him."
elizabeth T.
flagler beach, florida
"I have always had good service and been happy with the knowledge the Technicians have. I have been with All American Air foe over 25 years"
tami W.
deltona, florida
"No problems"
evelyn M.
ponce inlet, florida
"Andrey always does a great job"
richard M.
port orange, florida
"The service was excellent"
carolyn S.
ormond beach, florida
"On time, explained things well, friendly"
james F.
port orange, florida
"Andrey is very polite, very professional cleans-up after himself, explains everything in great detail."
mr ryan R.
lake mary, florida
"on time and efficient"
mr. gawle G.
deland, florida
"Kevin is an outstanding technician and person."
richard M.
edgewater, florida
"he new what he was doing tried to get the air condition to work as soon as he could friendly and respectful"
lance K.
daytona beach, florida
"Andrey was knowlegable and offered explanations step by step"
leeann T.
s. daytona, florida
"Andrey was very thorough and answered all of my questions."
luther A.
palm coast, florida
terry H.
deltona, florida
"Always fast Knowledgeable and kind"
rebecca R.
lake mary, florida
"Person was very nice and explained everything"
nancy L.
south daytona, 32119, florida
"very proficient and knowledgeable, and very friendly workers"
juanito V.
palm coast, florida
sandy H.
south daytona , florida
"Helped me move heavy boxes."
mary H.
daytona beach, florida
"Very helpful with questions