All American Air Service Experts Reviews

"Nick is very personable and caring. A good sense of humor. He is very knowledgeable and professional. He might want to scale back on his conversation. The service performed was very thorough. He can return any time."

"Polite, professional and courteous."

"Arrived on time. Pleasant, very informative and performed services over and above my expectations"

"Kevin was very professional. He provided information on duct cleaning service. He was punctual and customer orientated."

"Although Todd was a nice guy he apparently missed something or screwed something up because we then had to have Andey dispatched to our house so that he could fix the problem - not the first time this has happened either"

"very professional, and came out on a Sunday, and got me all fixed up"

"N"

"Answered all questions, quick and efficient"

"Very professional. Office called and your rep was at my home in the 30 mins."

"Great people, fast and professional gentlemen"

"Andrey does a very good job keeping our unit running. Reliable and friendly."

"Very proficient and courteous."

"Great technician who was skilled at the job he was sent out to do and very communicative while onsite."

"Efficient, organized, very polite"

"Fast service, Knowledgeable, efficient, courteous."

"Did not get call of technician on way,first day. Also UV light was turned off and not turned back on,when tech came to put in parts he turned it back on. Also quote for parts,labor was over 2500 dollars. I informed tech and another person that showed up I paid a yearly maint.fee. This was frustrating,tech should know when on a call,who has what coverage so proper billing can be charged. I had gone to bank and took out money. I found my Ultimate plan to show them,price went from 2500+ to 132.00 dollars."

"We requested new air filters and received the wrong ones. We called again and as if this date we have not received the filters. We had the understanding that these would be automatically sent."

"Very friendly and communicator, very knowlegable"

"Todd has worked with us a number of times and is always polite and helpfull."

"came un prepaired"

"Today's technician Kevin was very helpful, informative, positive & professional! He discussed with me what he was going to do, how things looked and what was completed. I truly believe that Kevin is a Great Asset to Service Experts Cares and he restored my trust in your Company, after Domingo "Truly Disappointed Me and I believe Over-Charged Me for his previous Maintenance Check visit to my Home!!! Thank you Kevin & Great Job!! Happy Holidays!! Michael Rollins."

"Tech was very professional"

"Todd was excellent, knowledgeable, efficient. You need a better plan tho for obtaining parts. To go 4 nights and days without AC in 85- 89 degree weather is not acceptable"

"Quick, complete with full explanation."

"Necklace was great thank you"

"He did a great job. Took time to answers my questions."

"Over the weekend the repairman did not call us first before showing up as promised and secondly, he went to our tenants unit without permission. The first repairman during the week that came to our home seemed to understood the tenant landlord laws ,policies and guidelines. I met him in the driveway and escorted him to the Unit in question. We always need to get the Tenants permission before knocking on their door or entering their residence. For this reason, I have scored some areas lower than others. Oh and then of course there is Ross whom in our opinion is a crook and liar."

"Very professional. Friendly."

"The Technician and sales were both at my house and were not a all truthful about my air conditioning repair the price was ridiculously inflated"

"They cared about us and I appreciate that"

"Was only given a quote, no work was performed."

"Still waiting for UV light to complete the installation of our new system"

"Andrey always explains the issues, is on time,work efficiently.Friendly personality."

"Would have preferred my usual service reps from Air Care in Titusville."

"Tech failed to reconnect drain line properly. next morning we got up to water all over utility room floor. ALOT OF WATER."

"DID AN EXCELLENT JOB"

"Prompt and quick"

"Our service tech Noah was amazing. Efficient, nice, personable, and completed our job perfectly"

"Sechen eas very informative, friendly, and parient. Noah and Frank were amazing."

"Good service"

"When I called to schedule I explained to the phone person that the line set was punctured when they put a new roof on. When the tech arrived and charged me the fee he did not have a line set but he diagnosed that the line set was punctured and that he could schedule someone to come replace it for a large amount of money. I diagnosed it before he got there so I wasted my money having him come tell me what I already knew. He also told me how just replacing the line set would create acid so I should replace the older system."

"He was up font and very knowledgeable. Pleasure to have service my a/c"

"From start to finish was amazing service. My AC stopped working around 8pm, so I called and the customer service rep who took my call was very friendly and helpful. The on call technician called with in 10 minutes of hanging up with the rep and said hed be on his way. He found the problem in less than 2 mins (capacitor) and had it replaced in under 20 mins. He was very nice and knowledgeable."

"Tyler and Alex were very professional"

"He was here for my emergency repair very quickly and was very courteous, and fixed it quickly."

"Andrey is very efficient he always explains what he is doing and why, I fully trust him when he tells me what I need to maintain my unit and this is why I requested to have him come to my home"

"Rod,Joe & Sean were very polite and knowledgeable about in installation. Rod and Joe figured out the best way to put up the piping inside and along the house for safety and making it look terrific. They were very neat and careful with our cats. They got along so well and were very efficient working steadily for two whole days."

"I was so pleased with the knowledge and quick response to my problems... The Teck was so helpful! This was a great experience and I would recommend this company to my friends and neighbors, always... Thank You for keeping of cool, during this epidemic (COVID19) My heart goes out to the people & businesses that keep this country great!"

"The two people came by for did not give me a written estimate with a clearly defined plan. They charged me for coming for an estimate told me they would get back with me yesterday and did not."

"The tech came. Figured out what the problem was and fixed it."

"Customer service was great!"

"very professional, knowledgable and engaging"

"Professional and knowledgeable. Reasoned the problem quickly and solved it"

"Did a thorough inspection of the unit and changed the filter"

"Technician Todd was courteous, conscientious, friendly and extremely thorough in his work. He did cleaning and checking of items no other tech did in the past inspections we've had done through your company!"

"Todd is a professional and knowledgeable technician. A 30' foot thermostat wire was needed and a new thermostat. Todd contacted his supervisor to get pricing. We were charged $268 for a thermostat that can be purchased for approximately $42.00 at any local store. The installation took 5-10 minutes. Obviously we were overcharged significantly. We also paid $400 to have 30' foot of low voltage wire installed. This took under 2 hours. Again we were significantly overcharged. We reached out to Damien Gamitt the supervisor and were told that is a fair price. He would not provide us with his supervisor's name or phone number. When we asked for the phone number to his office as we would attempt to find out who his supervisor is he told us he didn't know the office number. Damien was uncooperative and didn't offer any explanation regarding the absolutely ridiculous price. We located the local phone number within minutes of ending our call with Damien. The person who answered the phone immediately asked "is this Mr. Blake" so clearly Damien suddenly must have remembered his office number and called to ahead to notify the office I would be calling. We have been customers for 5 years and are extremely disappointed."

"Checked noise problem but not resolved. Still makes noise sometimes."

"Handled everything required"

"they were very courteous greeted with a smile"

"Very knowledgeable and explained everything"

"I was once again very happy with the service, but thought the price of the screen he put over the condenser fan was a bit overpriced"

"Andrey was extremely professional and knowledgeable. The service provided was quick and efficient. His warm and friendly attitude was a welcome part of his visit."

"Alexy,has been to my house several times,he seems to do more than some techs,and shows me and explains what he is doing."

"Andrey found the problem initially and installed the needed part when it arrived quickly and efficiently."

"The tech was very knowledgeable"

"My A/C had a very difficult fault which required extensive diagnostic testing. Domingo & Damien showed their vast knowledge with Lennox by identifying and repairing the fault. Parts were acquired and installed like PROS with pride in their workmanship. They instill confidence in their work."

"Very professional."

"Kevin knew what was needed and got the job done in a timely manner k"

"He was prompt, competent, & courteous."

"tech checked things I would not even have though about"

"Because the air conditioner you provided with me was a piece of crap and have no Freon in it the very first day you hooked it up its been hell from day one and its still a piece of shit"

"Checked everything cleaned did great"

"Andrey was very professional. He went above and beyond any other technician that came to do the bi-annual service."

"Professional in manner & dress Knowledgeable about repairs needed Efficient in fixing problems identified"

"After being on site for 15 min. A quote of 62 hundred dollars was given to me. And after never really listening to what was going on with my unit."

"I have no problem with the installation as the workers were very careful and thorough while working with the project. I do however have a question as to why the air blowing unit in the house does not have a filter. I was told that the unit would have filter and that a package of filters would be provided with the installation. The unit has no provision for filters. This seems to me may cause problems later as the coils become dirty and provide less cooling capacity and the possibility of complete failure in the future. For this reason I cannot rate my experience a 10."

"The two tecnicians were very respectful and professional"

"Andrey was great at showing us all that was being worked on so we could understand the cost."

"Not happy at all. Bought a maintenance plan last year in July for 3 maintenance calls and someone just came to do service in January. Showed up with Sales person and offered no solutions outside of buying a $13,000 new unit."

"Prompt and knowleagble"

"The technician who came to install Dynamic Filter blew up transformer & main board. Andre diagnosed & made needed repairs."

"He was on time, clean and prompt"

"Installed on June 24th and have had numerous calls placed to come fix it. Each tech blames the other. I should not have so many issues on a brand new system!!! Very disappointed and definitely spreading the word! Horrible decision to pay this outrageous amount of money on a brand new system that needs repaired monthly."

"The tech that came last time was here for about 10 Minutes .This time Andrey was my tech as well as the very first time he know his job and does it in an excellent manner I was going to cancel my contract because of the time the second man showed up but Andrey put faith back into your company Thank You"

"Very knowledgeable and easy to understand"

"seems like just wanting sell me new unit instead of service of my system"

"work was finished in a timely manner and there are no issues with the work provided"

"Andrey and his trainee were fast, efficient, and professional, explaining everything that was done."

"They were there on time and finished the check up in a small amount of time. The reason I said I would not continue using All American Air...I am selling my place and won't be needing your services anymore."

"Gave me very helpful info"

"I called for service to hook up new thermostat. I could not be at the house at the time, and the technician use high pressure to steer my 84 year old father into buying a whole new HVAC system for $9,600. The last time he bought one from you he got a 5 year warranty. This time, he was up sold to a 10 year warranty. My dad won't live that long. The old A/C might have out lived him if you replaced the fuses and called it a day."

"Andrey always arrives on schedule and is very professional and courteous."

"Very respectful employees"

"Andre always seems to do more than some technicians. Since I have had unit no one ever checked quick heat to burn off dust smell. Since it is too hot to check heat unit."

"Upsell Upsell Upsell. Please send an AC tech and not someone from your sales department next time!"

"Andrey is very professional and thorough."

"We feel he was not completely accurate in explaining the new Advantage Program. He miss lead us. We never received any rebates not even coffee coupons for signing up for this program. We have always had Kevin and he is wonderful. If I were answering this for him it would be much different. We are now locked into American Air Service. Cortland has left a bitter taste in my mouth. We have always used you company and were always satisfied."

"Andrey was very helpful, very knowledgable, and able to answer all of my questions and concerns. I appreciated his honesty and overall professionalism."

"Andrey checked everything in my house connected to the air and told me things about I did not know. Very expertly."

"John was very thorough, professional, smart & friendly."

"Technicians were friendly and knowledgeable. They made sure to explain all parts of the repair."

"HE ARRIVED TIMELY. PROFESSIONAL. ANSWERED MY QUESTIONS POLITELY AND THOROUGHLY. I RECOMMEND TODD FOR MY FUTURE USUAGE."

"Technicians were on time. They installed everything perfectly. They showed how to use the equipment. Excellent service."

"he's very thorough"

"Andry was very efficient and polite."

"Technician is highly competent and communicates well. I trust his counsel on optional issues that need attention. Always a professional experience, with phone reminder for appointment. That's why I keep renewing service agreement."

"Very prompt, personal service. He was very helpful."

"The quick response terrific and John was knowledgeable and was able to quickly resolve the problem and explain what happened. Thanks John!"

"Andrey is very thorough and explains his work well."

"Late coming to appointment"

"Tech arrived more than a half hour early without any notice. I am elderly and cannot move rapidly from one floor to another"

"Great job"

"Tried to convience me I needed a new ac unit. Suggested repair would be thousands. Second opinion found leak in coil (caused by your pan soap bar eating the alumium coil) litterally at eye level and big enough to see w naked eye. I will not use your service again."

"Andrey if very familiar with our air conditioning system, and knew the exact trouble spot to check for the system failure we were dealing with. Got our A/C back up and running very quickly."

"the serviceman had to come back and each time it was something else. The last time the duct man said he would be back the next day and I have not seen him yet to correct the problem. I personally think it could possible be the thermostat and one of the people smiled and thought the same thing. When can I expect someone to come out and do the duct work? please contact me."

"Ross was very knowledgeable and professional."

"Andrey was on time and explained everything. Very pleasant experience."

"Friendly efficient"

"Service Tech Andrey provides excellent service in a professional and informative manner. He is thorough and takes no shortcuts in his service."

"We feel Andrey does a good job for us. He is reliable and very nice. We trust him."

"I have always had good service and been happy with the knowledge the Technicians have. I have been with All American Air foe over 25 years"

"No problems"

"Andrey always does a great job"

"The service was excellent"

"On time, explained things well, friendly"

"Andrey is very polite, very professional cleans-up after himself, explains everything in great detail."

"on time and efficient"

"Kevin is an outstanding technician and person."

"he new what he was doing tried to get the air condition to work as soon as he could friendly and respectful"

"Andrey was knowlegable and offered explanations step by step"

"Andrey was very thorough and answered all of my questions."

"Always fast Knowledgeable and kind"

"Person was very nice and explained everything"

"very proficient and knowledgeable, and very friendly workers"

"Helped me move heavy boxes."

"Very helpful with questions and very organize"

"The The technician did not do his job correctly and had caused damage to our house"

"There was some confusion around my schedule date. It was scheduled for the day before and I received a phone call later that afternoon to confirm my appt for the next day. 1 day late. My time waiting for the tech to come on the previous day was a waste to me. Kinda screwed up two days."

"very nice worked hard"

"He was courteous and efficient"

"Nice guy, Good price and seemed honest"

"Andrey was very pleasant and professional. I was also very impressed with the job he did that I want him to service my air conditioner every 6 months. Peter Yates was very nice and professional."

"Professionalism of dispatched technician"

"Liked the service tech. Didn't like the high pressure sales guy."

"Andrey was very thorough with the inspection of my AC Unit. I feel completely confident that everything is in working order."

"very professional and friendly tech, aaaa+++++"

"Very friendly and knowledgeable."

"Timely and tried to fix the problem. 2nd honeywell thermostat, not working correctly, needs to be replaced when I'm there in the fall, I would like it replaced with a better thermostat, like Nest."

"Had wrong part did not call back didn't have inspector. set up after 2 wks notice when I would be there"

"We were provided same day service, on a weekend, for the problem we were having, and our problem was resolved. The tech was out doing service calls and we were put into queue."

"100"

"ANDREY. was very professional. Service was excellent"

"On 5/28/19, installers Dan and Tim arrived on time and began to work on our plumbing and connecting our new vanity, faucets, light fixture and medicine cabinets. They even found a leak in the waterline valve below our bathroom and they replaced it along with the tremendous work that they did! This was not an easy project, it took all day long, and they are AWESOME! And we got a GREAT guarantee! I recommend Atmostemp for air conditioning, heating, water heater and plumbing! This company is great with great service!"

"i thought the part was under warrentie"

"John was a great tech. Kept us in the know all along the way"

"Explained everything to us, and even showed us pictures of our unit in the attic."

"Prompt, clear service!"

"I was well informed in what they were doing and why."

"The technician was very professional and checked everything plus added a needed screen on the exterior unit (at a reasonable price)which I appreciated very much!"

"The last 2 visits Ive had, it very much feels like sales pitches that are possibly close to rip offs being sold to me. No mention was made this time of the work I supposedly needed but didnt have done after last time. I was told I neede insulation in the attic this time because I needed 12 inches and it would be 2240 or $1/ft even though my attic is less than 1000, which I made him correct, but only because I i was smart enough to ask how he got that number. He also said a 1 room mini split would be 6k and Ive seen them for less than 1000 uninstalled, he admitted he get commission if he sells me this stuff. Unacceptable inflation of prices and possibly fixes I dont need."

"Great work crew and salesman, Great Heat pump."

"Andrey did a very good job and explans the work thank you Andrey"

"Very professional"

"He was on time and told me what he was checking ,doing and gave me the results"

"We were very satisfied with all the work that was done."

"Customer service was great he was very thorough about everything very polite"

"The technician was prompt, courteous, and very knowledgeable of my a/c system. I also appreciate his recommendation of a surge protector for my unit as we experience a lot of lightning in my neighborhood."

"The team showed up on time and prepared to go to work. They did the job in a professional and conscientious way, and cleaned up before they left."

"Excellent service quick and efficent"

"Andre is wonderful and does a great job"

"I didn't see him clean the outside unit. He didn't turn on the AC to check the temp of the cooling. He left the dirty filter just sitting beside the inside unit.I had to ask him to repeat himself a few times because I had difficulty understanding his version of English. He seemed to be more concerned about selling me a new UV bulb than servicing and cleaning my unit. Please send back the guy before him, can't remember his name but he was top shelf and very thorough. I'd rather this new guy not come back. Thank you!"

"A concientious careful technician"

"I felt the technician came into my home with the idea that he was going to find something wrong and needed me to spend money."

"Very fast p n time polite cleanefup"

"Installation looks very good Thank you"

"same day service, friendly and professional"

"Always prompt, same service tech and efficient."

"Service and suggestions for uv-c light were good. I would have preferred to pay renewal for service contract closer to July 17 renewal date to avoid the larger payout today, but was told I had to pay now or contract would end today. Seems that happened last year with different tech also."

"Very Knowledgeable and thorough"

"Every one I dealt with were very helpful and had all info I requested, and more that I didn't think of, or know. Erica in the office, Al in sales, and the expert installers Alex and Brock."

"Andrey did the maintenance of the system in a timely and informative manner."

"Prompt, courteous technicians. Worked even in the rain to get the job done. Very professional and even cleaned up the project area when the job was completed. Went the extra mile to insure that we were satisfied with the job and that everything was properly setup and working before leaving."

"I received very good information and explanations from the Tech, helpful for making major decisions."

"They arrived on time. Explained what he was doing, was neatly dress and polite"

"Easy to understand and answered all our questions. was very good at checking everything."

"The technician was nice and he was efficient."

"As always, great service."

"He was very professional"

"The technician was extremely knowledgeable, polite and helpful."

"Andrey is extremely capable, courteous, and professional in his performance and keeps me informed of the progress of the visit."

"Came in serviced the unit, checked outside unit.All Ok"

"Andrey was on time, friendly, professional and caring."

"Ev rynthings was fine"

"Andre is reliable honest very knowledgeable and professional ."

"On time and good service."

"He was on time and done a great job. I was very pleased."

"Very informative, explained everything he was doing."

"Excellent Service follow through by your team. Jenny and Todd, (the technician who came to our home) solved our thermostat problem and kept us warm through the Christmas Holiday. Thank you."

"The technician was very professional and polite. He took the time to talk about various programs available to me and answered all of my questions."

"courteous, professional, knowledgeable"

"The technician came over to do regular maintenance on our unit. After looking at the rooftop unit, he took a picture of it and said that the rooftop unit was not good and I was immediately referred to your sales office. He did not service the unit, clean the coils, or do any of the work I had paid in advance for. I called another company for a second opinion, and the unit was serviced by that company, a few small things were attended to, and the unit is working fine. Your company is always trying to sell something. Never again."

"Ross was very polite, educational about the system and willing to teach us how to use the digital temperature control"

"On time , efficiency ,knowledgeable,polite ."

"Bob has been coming here for quite a while. Nice gentleman. Gave me a report in layman terms. Bought my a/c unit from them and it is working fine."

"The tech was very pleasant and provided home maintenance tips on monthly care for my AC unit"

"Nick was very thorough in his check-up. He actually went into my attic to check duct work. No other technician has done that."

"Very polite and professional"

"Rashad took time to finish the job even though it was late! Very professional and hardworking!"

"because robert was very nice and new what he was doing"

"Rashad is excellent & hard working man! Very impressed & highly recommended! Great work ethics & great job! Very professional & smart!"

"Ross was friendly, helpful, knowledgeable, and nice to work with"

"Andrey is the best tech. Always courteous, trustworthy, knowledgeable, and on time. We trust Andrey. He is an excellent representative of Service Experts."

"Great service..."

"Andrey has always done a good job"

"Andrey is very professional, explains all that needs to be done very clearly, and, overall, provides great service for our air system."

"Friendly, courteous, knowledgeable"

"Todd is very knowledgeable. He always addresses and corrects my concerns. Todd makes reasonable recommendations and explains patiently why he is making this recommendation."

"Andrey is very good and explains everything to me"

"Bob was on time, courteous and knowledgeable"

"When Nick went up into my attic to check for leaks and weaknesses of my ducts, he noticed my insulation was all very thin and settled. He explained that Service Experts provides the insulation service and for the Holidays they were running a special of 1.00 per square foot instead of 1.50! I asked how long to make an appointment, he went to his truck and within 10 minutes another employee volunteered to come in on a saturday, the very next day! Within an hour and half, my insulation was installed up to code thickness and with the very best insulation that resists settling the most! Every technician has always been super friendly and totally professional. I thank you for having such a great company to rely on forever!"

"Something is very wrong. Since I purchased this I have had numerous expensive service calls. Either you sold me a lemon of a machine or there is something wrong with your technicians."

"very Courtius"

"Bob was very knowledgeable & efficient. He explained everything & was kind. He also fixed a major problem I had been worried about with a uv system!"

"nice young man"

"Always pleased with Kevins service. Very professional."

"Very satisfied"

"Make no mistake, my service provider was phenomenal! The Russian Guy. In fact, I dont want anybody else coming out to my house, except for him, and the rating is in no way a reflection of his work or service, as he got a 10. What I am upset about is the trainee that also came out with the other advisor. Not sure of his name, however after allowing him to use my restroom, I later discovered that he peed all over my floor and did not even attempt to clean it up."

"was very thorough on explaining how to use thermostat"

"Tech Ross was very knowledgeable"

"Robert showed me what he was doing."

"Andrey is very thorough when he is checking my air conditioning unit. he check everything there is to check, and make sure everything is running perfectly. I'm very pleased."

"He did his job really well and was very friendly and knew what he was doing."

"Very polite and knowledgeable"

"Technician was professional,courteous and efficient"

"Andre explained everything that he was doing and that he seen in the system."

"Always shows up on time. Very polite and suggests ways of making the unit run more efficiently."

"Andre is always on time, polite and respects our home. Plus he knows what he is doing."

"arrives on time, dependable,"

"Very helpful and efficient"

"quick, efficent, knowledgable"

"Andrey and the other gentleman who was with him went way above the call of duty."

"they seemed to care about there job and any questions I asked"

"Very dependable and Courtious"

"Did fine job"

"On time. Very friendly"

"Bob was very efficient and friendly."

"Service efficient."

"Friendly, very competent techician."

"Did a good job of informing me of what he was doing and why."

"Andrey does first-class work and is very thorough. I've known him for several years. My only frustration with the semiannual maintenance service calls (not just today's, but in general, is what I call the "uh-oh moment": More often than not, it seems that the service techs are eager to sell me ancillary parts--or replacements for parts I've bought previously. These parts (UV lamps, dynamic media filters, drain pan strips, etc.) are invariably expensive, and I often have a hard time feeling like I can afford them. I think I'd feel better if your company built these costs into the preventive maintenance contract, instead of springing them on me."

"he is very through"

"Honest employee"

"Courteous knowledge."

"The service man was on time and very informative..."

"In April or May I called service experts and the technician said I needed a $1700 part. The admiral, came out and said you dont need a $1700 part, all they did was flip a breaker switch in the basement and we had perfect air conditioning."

"He came on Sunday; replaced the thermostat quickly"

"satisfied with service provided and happy that it included followup visits"

"Good, thorough service."

"Todd was on time, ready to work, humorous but professional and did a good job"

"Was quick and efficient."

"No issues with work and service on the unit. However, agreed to install UV light in hand handler. The price for the UV system was high compared to the actual cost of the UV unit, if ordered direct from a mfg. distributor. The installation time was approx. 30 minutes."

"technician was polite and efficient"

"Technicians were respectful & efficient doing the job as well as explaining the procedure regarding the job. The area they were working in was so large that I thought the price for the time it took was too high!!!"

"Knows what to do & very polite."

"This man cares- shows in his work and his pride in the job he does.. Consistently."

"first visit by your tech but seemed capable and pleasant to deal with"

"GREAT TECHNICIAN, AND SERVICE"

"Randy came to the rescue after 10 days of no air, in July! Scott, Justin, Keegan, and Carlos did a fantastic job putting in our new system! Perfect!"

"Nick and Victor came by earlier this morning. I had just worked an overnight shift at the hospital, and they were fast, efficient, and quiet allowing me to get a little sleep before I had to head back. Great company and great service~ Thanks dudes"

"On time, checked everything"

"I've had All American for 12 years now and have been very satisfied with their service. Andrey suggested that I get the Filtration System upgrade and uv-c light system and I am very glad I did. Thank you Andrey. Job well done."

"From the person that took my information to Derick the service tech. it was a very positive experience. The problem was corrected faster then I expected. Derick was very very knowledgeable. Thank you for getting our air conditioner up and running ! When it's time to replace the unit, I will be calling All American."

"Been with this company for nearly 25 yrs. Always professional and helpful and arrive in a timely manner. Technician Robert 261-00222 has been helpful for many years. And Jeff Johnson was very helpful as a Comfort Advisor."

"This technician was the most thorough that has ever serviced my unit. He actually did everything that was supposed to be done on a preventive service call. Cleaned and checked everything .Tightened loose connections , plugged in our UV light that was left unplugged by the last questionable tech. Very impressive person . If all of your techs were like this guy you would never get anything except 10's on your surveys. In the future , I only want this guy doing my service. I will also be buying a recommend part he told me about soon."

"Tech was very courteous and professional."

"Although we did not receive a call previous to the Technicians arrival as per usual, we could not be happier with the thoroughgoing professionalism, active interest, and candor of your Technician Robert. He was polite, extremely knowledgeable. on time, and treated us like valued customers."

"prompt service"

"promptness"

"Jose was fantastic! Kept me informed while I was in New England on vacation"

"Service technician handled all issues presented to him"

"He was timely and proficient."

"Bob has been our service tech for quite a while. He is knowledgeable. He understands my situation (new widow) and is helpful in showing me how to do some easy things. A very nice gentleman."

"Excellent, informative, and timely"

"On time and have kept equipment in excellent condition"

"We have used AAA for manymany years. Happy to see faces we have dealt with for years returning to service our unit."

"Was clear and efficient"

"Audrey was very conscientious in completing the scheduled check-up properly. I was very impressed with his patient and knowledge of the system; a true professional."

"helpful pleasant technician."

"Knew his job and explained everything well"

"showed up on time and did a professional hob"

"You tried to sell me a new unit when I didn't need one. Your tech and salesman told me it was leaking freon and it was down 5 pounds."

"The technician is always very friendly and knowledgeable."

"Excellent service"

"I have had this company from the beginning. Excellent service department. Keeps me up to date with how well my a/c unit is working. Bob is my service person."

"Knowledgeable and friendly."

"a trusted tech and company"

"Andrey was terrific explained everything and even signed me up for every 6 mth maintanence plan"

"I request the same Tech, so I know he will do an excellent job."

"Helped me with a situation and offered me a great deal, knowing I was strapped for money."